Frustrating telephone conversation with emergency department. I couldn't answer all the operative's questions, as I was ringing from an office on behalf of technicians out at a property, therefore the operative seems to be answering her own questions for me to put in her database! She refused to take a contact mobile number for more details, and sounded rather stroppy. If I spoke to enquirers like that, I would soon be out of a job!!
6 years ago
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