Bully text / phone all threatening debt collection . I have never not paid a bill . Misinterpreting the Ofgem backbilling rule . Would rather spend an hourly rate on advisors being rude , uncompromising than compensate for poor service . Going to the ombudsman . Get some customer service training , understand the definition of a complaint, recognise and compensate , you would then get better reviews !
6 years ago
British Gas has a
1.2
average rating
from
3,141
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