Have had an ongoing issue for roughly 6 months now. The case worker assigned to my case either is completely lazy or has been given too many other complaints to deal with. Spent 10+ hours on the phone to numerous different people where I need to re-explain the issue and nobody seems to be able to make a decision. Cannot wait to never have to deal with British Gas again. Have never had such a poor experience with a company.
6 years ago
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