British gas home care, I have home care insurance with British gas, I booked appointment for boiler service first time, engineer missed appointment to come I booked again for boiler service, engineer missed appointment for second time also I tried to call them they didn't lift the phone for 30 mins, , British gas home care is the worst , i would say less than one rating. British gas service is not at all good, Previously also i have similar experience with British gas to replace electric meter with no meter display, they taken 1 year to fix, i really didn't understand this much bad service in UK. Its strange how people are still using it.