I had a breakdown cover with them, my boiler breakdown and they had given me appointment after 10 days and then later just day before appointment they cancelled and given me appointment after 1 week
There breakdown customer service is very unhelpful
Stay away from this company if your heating breakdown you will be without heating for sometime before they can send someone to fix it
5 years ago
British Gas has a
1.2
average rating
from
3,141
reviews