British Gas homecare is a massive con. I had a leak from an upstairs bathroom coming through the ceiling of the pantry. Not a flood, just staining on the ceiling. The very young guy who came easily found the problem after cutting out a square of the ceiling, turned off the heating , drained a rad and fixed the connection that was leaking. Then he couldn’t get the heating working again. He left and said a colleague would come to put the heating back on as that wasn’t his area of expertise. The colleague duly arrived and reset THE BOILER and said it would all be fine. FIVE DAYS later I still have no hot water or heating and the next appointment I am being offered is in 3 days time. If that works it will be 8 DAYS TO FIX A PROBLEM CAUSED BY BRITISH GAS. This is not a service it is a PONZI scam robbing home owners.