Appalling service with British Gas Homecare for which I pay £56 per month. Boiler was leaking badly, had no heating or hot water and told they couldn’t get an engineer out for over a week. The rude person I spoke to on the phone told me that because we have a coal fire we would have to sleep downstairs in the lounge and boil a kettle for hot water to wash with. Apparently we were not a priority because we don’t have a heart conditions even though we are both pensioners. Really rubbish company I’ll be cancelling my contract.
5 years ago
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