You know I have been with British Gas For Over 40 years and they seem to be going backwards rather then forward.First they get rid of there free phone numbers.Last year I rang them about a problem with my smart meter,was on the phone for over 45 mins then someone answered and said “Hello, how can I help you” then I got cut off!!!Then they change to Payzone,went into a Payzone shop today but they couldn’t top up my gas and electric because they didn’t have the facility to do so!!!Why change things when they work ok?So,I have decided it’s goodbye British Gas and will be looking for a different company.