Their customer service is diabolical! Every 3 months I'm having to have bills reversed because they've charged to much! At one point, they billed me over £2000!!!! I live in a two up two down terraced house for Christs sake!!! Constantly battling with them about direct debits (which I might add, they are quick to increase and rob from your bank account). For a supposedly reputable company, they are a disgrace. Now to add insult to injury, you can't even speak to someone after 5pm. How the hell is that helpful to someone who works full time? I have been a loyal customer for many years, but will be looking for a new supplier straightaway. I wholeheartedly DO NOT RECOMMEND this company or its services. They should be closed down!!!