I have kitchen appliance cover and it isn’t worth the paper it’s written on. They are an absolute nightmare. My washer dryer packed up 7 weeks ago, and it’s still not sorted out, 3 people have been out to fit new parts and it’s still not working. It was finally written off by the repair man last week. I am now waiting fir a call back to let me know what is happening, as I still haven’t heard anything and it has now been another week gone by without my washer dryer being replaced. I’m fuming don’t get cover with BG they are awful. I will be cancelling my policy and going elsewhere.