Kevin Jones
Agreed a DD for the length of my contract £81) and after a couple of months they put it up to £117, without telling me. I always pay my bills on time and energy contracts are always balanced at the end of each year, but at BG they want to take more and perhaps give a rebate at the end of the year, thus having used my money all year. Using the app and on their website, they don't even have my contract length correct. Contacting 'Customer Support' is virtually impossible. Any communication is always one-way. Live Chats are slow and useless. Get the email address and responses are little or none - Totally useless! Calling them is a forlorn hope
4 years ago
Read British Gas Reviews
British Gas has a 1.2 average rating from 2,616 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial