I’m currently in credit with my gas and electric Total of £130. New bill not due untill 31st I’ve not even given them my recent meter readings. I kindly asked them to refund this amount as I’m unfortunately in a position due to the current circumstances where I have NO money for a food shop this upcoming week. I’m a full time Carer of my 2 disabled children and they say they are unable to refund MY money!! Absolutely disgusting!! Apparently if I add the recent meter readings they will process my bill early and see if it I still in credit. of course I won’t be what a ridiculous thing to say. I’ve told them I’ve maxed my credits cards and this is my only hope. They don’t give toss!! I would recommend British Gas to no one!!! Sorry if some of this makes no sense I’ve wrote it all in tears as I can’t stop crying. I HATE you British Gas!