Anonymous
AVOID AVOID AVOID!!!! Disgusting company  I was charged a ridiculous amount for my gas and electric (£800 for 3 months) which was obviously an error as we used our open fire and log burner. However, when I questioned this they never told me the correct amount dispite 6 months of chasing them, they just wanted me to pay the bill which they could not tell me the amount. An example of this is that we received 4 different 'estimates' in 1 week, and when we asked as to the correct one, they gave a different amount! And I received a different amount every time I enquired. Ended up sneakily putting 2 defaults on my credit file and when I discovered this 3 years later and questioned it, they would only offer £20 as an 'apology' for their errors but Refuse to remove the 2 defaults (gas & electric)  I will never use this vile company ever again! And suggest that everyone avoids it like the plague!
3 years ago
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