Hard to get hold of staff who are inept & inefficient. Totally unable to book a boiler service which was due 6 weeks ago but now they tell me is not due. Last time the "engineer"clipped a wire around a coil which left the boiler to constantly call for hot water. Was told it was dangerous but "engineer" wouldn't come back so had to book another one to correct bad workmanship & no compensation for no heating for 2 days. British Gas used to have such a good reputation but now am totally disillusioned with this "service" or rather lack of it.
3 years ago
British Gas has a
1.2
average rating
from
2,658
reviews
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