They were supplying energy to the flat I moved to, so I just decided to stick with them. BIG MISTAKE After paying electricity for almost 4 years all of a sudden my account was closed and not long after I received a bill for almost £3800 for a month! This was obviously a mistake, so I tried to contact them just to received an unbelievable response from them. They said "someone had registered my meter by mistake and updated the reading,". They said they would fix this. Well, it's been three months now. I have received threatening emails saying they will send my details to a debts collection agency if they don't hear from me. I have contacted them 6 times! Horrible, horrible service.