Absolutely awful service. I am extremely annoyed having paid for home care for years. No hot water for over a week and faulty boiler . Despite promises to come and sort out the emergency I am still waiting. Appointments are cancelled last minute. It is impossible to speak to a human being except when I have to reschedule an appointment that British Gas cannot make. Of course the person cannot answer any queries and is only able to apologise. I am wondering why I am payi for such shoddy service. This whole situation is making me ill.
4 years ago
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