Laraine McDermott
Return Trip Portsmouth/Santander Santander/Portsmouth. Went from Portsmouth to Santander at the beginning of January and returned Santander to Portsmouth at the end of March. Outward journey was on board the Galicia and the return was on the Santona. Both Ferries more or less identical. The Ferries were cold, uncomfortable and lacking atmosphere. Two adults shared a 4 berth cabin which was barely big enough. How 4 adults could be accommodated in such a small space truly baffles me!!! Continental breakfast sub-standard and very poorly presented. Queuing in corridor for evening meal until dining room doors were opened also not acceptable. On the way out which was a 2 night crossing no entertainment in what proved to be a very uncomfortable bar area. Return journey 2 young men (being the entertainment on offer) were an embarrassment both to themselves and anybody being subjected to the nonsense. All in all neither crossing was enjoyable as should have been the case. Pont Aven gave the feeling of being on a mini-cruise. Much, much better in every respect - comfort, entertainment and food on offer so why can't that type of Ferry (updated of course) still be on offer after all we pay enough for the experience? Just to finish the staff were far from customer friendly. Felt I needed to put all the above on record. Laraine McDermott
1 year ago
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Brittany Ferries has a 1.6 average rating from 76 reviews

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