I recently made a purchase from Brocrates Canada, and overall, my experience was okay. The product quality is decent, but I expected a bit more in terms of durability and material feel for the price I paid. The delivery was fairly prompt, arriving within the expected time frame, which was a plus. However, the packaging could use some improvement; the box arrived a little dented, though fortunately, the items inside were fine. I had a couple of questions about my order and reached out to customer support, but it took a little longer than expected to get a response. While the service is overall satisfactory, I feel there’s room for improvement in both product quality and communication.