Driving instructor arrived 20-30 minutes late to all lessons, then on the final booked lesson decided to call the day prior. Called to tell me 7:30am tomorrow! Knowing I’d booked 2 weeks before this for 9am. The lesson never happened as I could not do a lesson at 7:30am therefore lost £90 and have not heard back from BSM since requesting a refund over a week ago now. AVOID. - Uxbridge Area