Just amazing. BT cancelled both my line and broadband in error. I have now contacted them more than 6 times to reinstate the line without any success and spent 4 hours in the process. The issue is apparently that open reach consistently cancel the order. Its a shambles and one of the worst organisations I have ever dealt with . still not sorted. Its a standing joke and all you get is we are very busy at the moment !! So am I funnily enough.