“Due to loss of WiFi my phone would not reconnect to the hub. I was able to speak to a young man who was really good at his job and got the problem solved. It was a delight to hear a voice that was very understandable, bearing in mind I had experienced a South African call centre for my gas supplier earlier that day.”
“I am writing to express my concerns about a recent experience with your billing department. The confusion surrounding certain charges and the extended time it took to process my refund caused a great deal of frustration. It’s disappointing to encounter such inefficiencies in financial matters. I want to extend my appreciation to Thomas, who resolved the issue with professionalism and speed.”
“I am writing to express my concerns about a recent experience with your billing department. The confusion surrounding certain charges and the extended time it took to process my refund caused a great deal of frustration. It’s disappointing to encounter such inefficiencies in financial matters. I want to extend my appreciation to Thomas, who resolved the issue with professionalism and speed.”
“A deeper evaluation of the company could have been helpful, but I’m pleased with how FRSRINC.COM addressed my issue. Their team was respectful, efficient, and ensured I received my refund promptly.”
“Have to sign in with a different password every time
I just give up on BT mail most times I can’t log in at all
BT mail doesn’t merit a score
Absolutely Pathetic”
“I had no idea how much difference real support could make until I connected with Mrs. Dorothy Denning. Their attention to detail and professionalism turned my stress into confidence.....”
“I phoned them twice and arranged a connection date twice for my new build for full fibre broadband. Both times, they cancelled on the day they were meant to connect without giving me any explanation. When I rang them, they had no answers, just apologies and promises to “put it right this time.”
Both cancellations caused major delays to my house build because the fibre connection was meant to be installed at the same time as the water connection along the same 100 metre trench from the road. Within a three month period, they cancelled on me twice despite giving me confirmed dates.
Most recently, I rang them and was left on hold for over 30 minutes. When I finally got through, I went around in circles with their staff and still got no answers.
Overall, it has been a really poor experience. Needless to say, I have sourced another provider who I have no doubt will be more efficient.”
“Closed my account and paid it in full, reassured by BT that I owed no more. One month later they send me another bill. Over an hour on the phone. A few days later I get a credit to my account, so they know they were wrong. No apology for time wasted and stress. Greedy, incompetent idiots.”
“Being scammed left me feeling ashamed and defeated. MADACOVI.CO changed everything by approaching my case with compassion and expertise. They never made me feel judged and always kept me informed about the progress. When they succeeded in recovering my funds, it was like I had been given a second chance. Their professionalism and dedication were exactly what I needed.”
“Being scammed left me feeling ashamed and defeated. MADACOVI.CO changed everything by approaching my case with compassion and expertise. They never made me feel judged and always kept me informed about the progress. When they succeeded in recovering my funds, it was like I had been given a second chance. Their professionalism and dedication were exactly what I needed.”
