“Keep getting credit agency letters demanding a £15.71 bill l do NOT owe . I changed over to EE . Always pay by DD . BT agreed TWICE l do not owe yet lm still getting texts and letters from CRS .”
“Three years of constantly loosing broadband many visits from open reach nothing wrong with there equipment call BT help so many times no use whatsoever phone call centre Manny Manny times same old script we will send an engineer again over and over I wrote to customer service the reply we can send an engineer I am an elderly disabled man no TV I rely solely on my broadband for entertainment and contact with the outside world BT are the most useless service provider I have ever encountered I would never recommend them to anyone. Poorest service in UK”
“My mother who’s almost 70 was treated terribly by this company. She had someone come into her home which left her feeling vulnerable, and push her endlessly to accept a free trial even after she repeatedly told him she already had internet and didn’t want to switch. She has mental, physical and neurological health problems and was very confused during all of this. Eventually she relented and signed a form which he said was only for a free trial, not explaining she would need to cancel this and knowing she didn’t want it.
We both only learned that she had entered into a subscription when she was charged. Upon calling BT, they said there was nothing they could do as my mom had signed a two year contract, something that was NOT explained. She hasn’t even unpackaged the box they sent and would happily send it back and pay for the month, but they want to charge over £200 to cancel. She had a breakdown this morning, told both myself and BT that she is suicidal because she now can’t afford her rent, so I will be paying it for her this month and will be unable to pay my own bills as a result. I don’t know how we’ll manage for two years.
I understand that she signed a contract, but bullying and misleading a vulnerable woman isn’t the way to bring in customers. There should be some sort of case by case review where they display basic empathy but instead she’s left with a £60 monthly bill we can’t afford for a service she won’t use.”
“I made a mistake when I trusted these scammers with my investments :( these creeps stole all my savings, they kept promising me good returns, but it was just a scam, a sham... I lost over $36k and now even the lawyers won't help me, But all thanks to Mrs Presley Jossie for helping me recover all my losses including my profit.. WhatsApp: + (1) 559 -214-9914
Email: ( p r e s l e y j o s s i e @ g m a i l . c o m ) ......... They are so fast and reliable%100..”
“Reported broadband and landline down on 28 March 25. They arranged for engineer to attend on 31 March.
Nobody appeared. Called them back to discover no engineer has been booked.
This is the second time this has happened. You need to have a look at your support staff. They’re not doing their job”
“As an entity, BT cannot, or will not, deal with a bereavement sensibly or properly. I keep getting mail, addressed to my late mother, despite me telling them she has passed away. A refund she is due has been a nightmare to arrange, so far unsuccessfully. They show little or no compassion; spending hours on the phone to get nowhere is frustrating to say the least. Oddly enough, there is no e mail address to be able to make a complaint, which suggets they must get an awful lot of them! Righly so. Rubbish service all round.”
“I have had 1 of the worse experiences with BT business. We have a problem here and no one willing to come and have a look at our problems. Keep saying let’s run a test on the phone and 1 passing me to others. Please don’t get yourself into trouble with these people.”
“Om 80. Only phoned to renew my contract. Made it clear couldn't pay more .was bombarded with so many questions. Went on for ages trying to sell me mobile phones.now paying more far too much and having to have a man fit something a dontvwant for faster speed which I dint need. Been with bt over 50 years .fed up now but stuck with them”
“Fibre installation incomplete and worse than the installation I started with
Externally installation very ugly
Poor information provided before arrival
Complaints procedure difficult to access
Response times terrible
All in all I wish I had left installation alone”
“Terrible customer service. You cannot talk to anyone and thier head office operators are so rude! They've locked me out of my account for weeks and you cannot get anyone to do anything.”
“I recently found myself caught in a deceptive scam orchestrated by a fraudulent broker. However, thanks to the persistent efforts of an outstanding financial recovery service, I successfully reclaimed my hard-earned money. Initially, realizing I had fallen victim to such a scheme left me overwhelmed with despair and frustration. But discovering the remarkable assistance provided by Mrs. Charlotte and her team gave me renewed hope. From our very first interaction, their expertise and dedication were evident. They guided me through each step of the recovery process, offering invaluable advice and unwavering support. Their professionalism and meticulous attention to detail played a crucial role in achieving a positive outcome.
Throughout the process, they ensured I was promptly informed of every development in my case through phone calls and emails. Their transparency and commitment to keeping me updated helped alleviate much of the anxiety and uncertainty I was feeling. If you’re in a similar situation, you can reach out to her via:
Email: charlotte...scotte....24....@.....gmail.....com
WhatsApp: +1--504--249--9337”
“Unprepared individuals should avoid this hazardous area. My experience is a strong cautionary tale to approach slowly and with caution. The shocking realization that I had become a victim of a crafty scam made me realize how crucial it is to do extensive research before utilizing any financial services. I'm glad I found lilo grace 75 @ 𝘨𝘮𝘢𝘪𝘭 . 𝘤𝘰𝘮 𝘞hatsApp: +1__(615)__414__(15)__62 as the professionals there provided invaluable help and helped me through the challenging processes to recover my money from these dishonest brokers.”
