BT sent me a reminder today July 22nd that my contract is coming to an end on 10th September, so I called them (22nd July) as I found a better option. The guy on retention said that the account would be terminated on 10th September however because an engineer can’t come out over the weekend I could either pay for 3 days extra service or pay an additional £1.10 to have the contract terminated on the DATE of the termination date as an early terminate charge – SCAM. He then said, that is was good that I called and didn’t leave it until the termination date as they need 30 DAYS NOTICE of termination, otherwise it rolls over….Another way to scam customers! And yet another experience of a customer being inconvenienced for the sake of a supplier! BT you should be ashamed of yourselves!