BT is the worst company I dealt with as a customer in 30years. 2 weeks since the storm and they still haven’t fixed the cable outside the house. We called so many times and waited an hour for someone to answer the call. I was told we only have a landline with BT. We pay £500 per year for a Red Care Alarm system that is currently also affected. I was about to take a broadband with BT but friend of ours said ‘Stay away from that company.’. So glad I did. I don’t usually leave reviews but this time I would like to help others who choose to go with BT.
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