Left BT recently because of billing issues I was told I would could leave without any exit phase they kept sending me a bill for nearly £200 after eight phone calls we resolved it after them threatening to send some kind of bailiffs to my address and then send my BT box back they are now claiming that I haven’t sent my BT box back and asking for more money from me it’s basically harassment what’s going on here avoid them they are the most disgusting company you will ever deal with