Can do better..........trying to obtain some information from BT can be difficult as the 150 contact number does not work, the inside the UK tel number does not give you want 'information' options on the auto answer, and texting them gets you an 'auto bot' that does not provide info......so you end up reporting a fault, (when there is no fault) but you will eventually (40min) get an actual person to talk to, which will then get your info answered.