what went wrong ?BT went wrong ,im a vulnerable person who needs the internet to keep in touch with the hospital as i have to do daily reports on my condition, BT were booked to come out and install full fiber wifi and did not turn up on the 23,11,22 so i phoned to find out why ,to be told it had been cancelled ,when the old provider turns off next week we are left in the cold ,no wifi. my mrs wont be able to work and i wont be able to contact the hospital absolutely disgusting service,would i recommend lol you must be joking ,complete waste of time