Any chance bt can stop lying to me our business has been drastically affected by apparently a 'bt glitch' our phone and broadband switched off because bt made a mistake and thought we were £20 in debt? But infact we were in credit - I have spent 14 hours trying to sort this out, over 5 days been promised its a priority! but 5 days I'm getting bt's numurous departments telling me drastically different things also getting text and missed calls that do not allow you time to answer or are no reply. BT sort it out p.s. I'm going to sue because you bt are certainly not 'dedicated to your customers ' as I'm fed up listening to