If I could give them 0 stars I would. Customer service is shocking. Say they will call you back and don't. Staff don't seem to know about their own products. I have an escalated complaint with them and awaiting a compensation offer. They have gone quiet on me and are now ignoring me. I expect this will be one for the Ombudsman. Avoid at all costs and go with another provider.
10 months ago
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BT has a 1.4 average rating from 700 reviews

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