BT have been the worse company I have ever dealt with. I have been waiting 8 MONTHS to be connected, numerous cancelled appointments and numerous promises of returned telephone calls which never materalised. I have had so much misinformation. The staff do not seem to give a care about the customers or their complaints. They make appointments for engineer to call to install broadband and then cancel the the day before, why do they make appointments if they are not ready to installthe broadband. Has anyone a contact who actuallkniws what is happening.