I joined BT TV & Broadband a couple of month ago. The reason I changed was my previous provider was getting quite expensive. I’m a pensioner and needed to cut down on a few things. All I would say to anyone thinking of changing over to BT is “don’t do it” what a nightmare the broadband is ok but the TV is a definite no no. Any App you wish to stream on is extra and needs a additional monthly payments, some apps they don’t support at all for instance Disney+ You can only record one programme at any given time. I could go on and on about how bad it is but I won’t, all in all it’s costing me more money now than my previous provider. Unfortunately I can’t do anything about it as I am on a 24 month contract. All I would say to anyone considering BT TV just don’t go there.