BT installed full fibre broadband with WiFi. The WiFi was very intermittent and they didn’t supply any discs to increase the WiFi range. They said that was my fault. After weeks of phone calls and text, a “technician” came and said I needed at least 3 booster disks for the house. Of course BT won’t send the 3 disks their own technician said I needed. It takes at least four phone calls per disk. I’ve got two and I’m going to give up and use the mobile as a hotspot. Utterly useless. BT is run by idiots. No £100 compensation as advertised. Use another company if you can.