Any one looking at this do yourself a favour change to anyone but these jokers
Changed from BT to BT cloud should be simple you'd think
Never made aware they operate as two separate entities
Currently paying four lots of bills disconnection charges etc all of which was supposed to be wavered as pre agreed before changing/moving
Once you log a complaint you get what seems harassed daily by customer services to deal with the problem but nothing happens
For a communications company there appears to be none