Moved to new house on 24 th august. Having been a bt customer for years we signed up for fibre high speed . However there is no fibre to our newvhouse . So they said we would get it 12th september. I wont bore you with all the details but now they are saying it will be after the 26th sept. They are now talking about giving us a temporary copper service but that isnt working either. We are all shelling out for extra data usage on our phones as hotspots. This is just pathetic and we are so fed up with complaining to people who seem to be powerless to do anything but sympathise . How can a company survive when it is such an atrocious mess and giving such appalling service.?