All I can say is do NOT get BT Cloud - I have been in business for 7 years and when I moved was advised I had to get the BT cloud in order to retain my number. Since the day I got it there hasn’t been a week go by that I haven’t had issues. They even ceased my line & broadband in error for 3 days. Prior to that my calls were restricted due to a BT cloud flaw. The service and back up are unbelievably incompetent. Shop around but do not go near BT cloud.