Honestly the worst broadband I have experienced. I had Virgin broadband for 10 years or so and only left because I found a deal from BT. Now I'm going back to Virgin after a year of misery with the BT connection constantly failing and persistent dropouts in my connection. I have had an engineer out 6 weeks ago and it took him 7 hours to sort it out, he even had to get more engineers out and they were up the telegraph pole and rewiring etc..and now 6 weeks later it's doing it again. Never will I go back to BT the grass isn't always greener on the other side!