Utterly useless internet service in Liverpool city centre. Slow internet connection, consistent failures in service - first complained in 2017 and then over the last 5 months, two engineers were sent out, charged £300 and still no service. Twice I called to air my complaint and twice I was cut off. Terrible customer service, just lies, dragging their feet and meanwhile we are still paying and have not been offered a deadline for the internet to be fixed nor have we been offered any compensation. PS this is a business account! Stay well away from these sharks.
1 year ago
BT has a 1.49 average rating from 366 reviews

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Alice, Customer Support

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