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Trevor wills
GB
For companies
profile image of Trevor wills
Trevor wills
United Kingdom
1
Review
0
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Review of BT
Trevor wills
1 review
1 star: Bad
Just now
Avoid avoid avoid
BT sold me BT TV which was cheaper than the app. Did not inform me of a discount period, then increased the price without my knowledge or consent. Contacted bt who said they emailed me (Was sitting in spam) said I was in contract and nothing could be done.
HOW DOES BAD TELECOM EXPECT TO KEEP ME AS A CUSTOMER WHEN THEY HAVE LITERALLY ROBBED ME.
Honestly stay away. AVOID THE VERY POOR CUSTOMER SERVICE AND EXPENSIVE PRICE STRUCTURES.
Not a wonder their customer churn rate is so high.