The WORST broadband ever. Please don’t waste your money and time on this broadband that actually doesn’t work meaning it disconnects every few minutes and I’m not exaggerating at all. I wish I hadn’t made this mistake and the icing on the cake is they rip you off by overcharging you every month. Look carefully on your bill amount every month even though you’re contracted they’ll charge you £4-5 extra every month and when you ring up to enquire you’re told it was a glitch I asked for a refund six months ago to date I haven’t had a penny back from them. This is worst nightmare If you have joined. My advice if you’re within your cooling off period cancel while you can you won’t regret it and please write about this crappy broadband if you’re like me and it’s too late for you.