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3stan
Terrible company. Had an issue with my broadband which took over a month for BT to fix. Made a complaint and was promised on 7 occasions that a case manager would contact me... None of which were fulfilled. 3 months of chasing them and they eventually came up with a compensation offer far lower than what thier advisors had assured me I would receive for the time with poor Internet connection. Very little care for thier customers, often increasing monthly fees mid contract
5 years ago
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BT has a 1.4 average rating from 797 reviews