Awful company to deal with. Cancelled my contract without letting me know due to “somebody else taking over my number” when in fact it was an error on their behalf. BT then said they will set me up on a new account and then same thing happened again. Phone call after phone (no broadband for weeks) and no calls back from BT when they said they would to find the rejected it again. Final straw was today, off the phone just there and they wanted money up front to sign for a new deal and contract and I declined. I never dealt with such a poor customer service and set up from BT. Never again will I go back to them!!!!!!! 🥵 Edit