I've had a long standing issue with dropouts on my broadband. Recently (after a particularly bad period with the issue) I spoke to Oisin in Belfast office , and his level of professionalism was second to none. He was courteous and vigilant in pursuit of a resolution to the issue. ( i can report no issues after his involvement). He is by far the best customer service person that I have spoken to on BT. If you read these comments BT then it just goes to show what can be achieved with the right staff in place. Thanks again Oisin,
