Well I phoned b.t. Tues 12/10 to report a fault was informed would be fixed by23.59 on wed 13/10/20 felt ok about that 13/10 pm open reach van appeared ,then minutes left then came back a guy went up both poles attempting to fix .came and knocked entered to check handset not wearing mask went away saying its ok now. Within mins no service again I rang and was assured all would be well by23.59 well it’s not despite several calls to b.t. Today and a new appointment for fri pm I suspect b.t.are as useless as ever.polite tele staff and that’s where it ends
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