Bought some cut plywood. Was first told it was out of stock and they’d ring me back when it was in stock. They rang a week later, I ordered it and received an email the following day saying my order had been picked and despatched for delivery. A week later I had received nothing so I rang to check and was told the material was in stock but was now out of stock and hadn’t been despatched. I then received an email that they were having trouble with the courier. I cancelled my order and received a refund but then received an email that my order had been despatched and would be with me the following day. It didn’t arrive thankfully as I had already purchased elsewhere. I think this company needs to work on its internal processes and review the automatic emails it generates. Also carriage prices very high, nearly £50 for a 25kg lot.