Unfortunately I have been let down. Customer service is appalling. Ordered a sink and a tap expecting delivery in 2-3 days. The tap arrived but no sink. No messages or emails from them re despatch or when we might expect sink. Rang customer services on hold for 20 minutes and then got told to email. They do not want to help. Reply from email just apologised and they said it’s discontinued. No mention of refund. I said I wished to cancel the whole order and get money back for tap too as clearly won’t need it. Another email apologising but no mention of my refund. Now saying out of stock. I rang Bristan, the makers of the sink. They said it’s merely out of stock but not discontinued. I still cannot get anywhere with emails. We are at the end of a very long building project at home and this has just about finished me off. They are appalling and unprofessional in their dealings with customers. I have spent over £300 but I feel I will see neither that money or the sink and have an unwanted tap.