Incompetent Outfit Do not waste your time and money on these cowboys, I ordered a Vitra toilet last week, agreed with their incompetent staff that I need the goods by Friday 7th September, if they could not get them out to me by that date then I do not requires their services. They agreed and even sent me a dispatched notice, low and behold no goods received Friday or even Saturday. I emailed their nonexistent support team with no response, I emailed again on Monday, called 3 times on Monday, no reply and finally when I told them that I would raise a dispute with my card issuer they sent me this pre-written pathetic response which in fact contains grammatical errors. They may be a little cheaper then elsewhere but for what its worth spend the extra £10-£20 at least you will have peace of mind that you are dealing with a reputable firm and not this pathetic and incompetent outfit. What these individuals don't realise is that I have over 500k followers across various social and commercial platforms, I will be sharing my thoughts and experiences which will create waves!!! Disgraceful service and conduct! If your response to this review is going to be anything like your response to my complaint, I suggest you save yourself the time and effort and you might consider sending the previous author of the last so called response to a night school to refresh their written English.