Belinda
Awful company. I ordered some doors on the 6th and got an email straight away saying a courier will be in touch to arrange delivery and will be with me in 3-5 working days. On the 12th I chased as no one had been in touch and was told it was unusual I hadn't be contacted and they would look into it and gat back to me. Nothing. On 13th I called, chasing again and stressed that I needed these for the weekend, I was once again told someone would get back to me. Nothing. I then sent an email chasing. No reply. On 14th I called again, again saying I needed for the weekend. Finally got an email response saying it wasn't possible to get them by Friday (16th) and would be some time next week. At least I got a response at last but they took the easy way out and didn't call to tell me. It means it will take 10+ working days after I got the email saying dispatched and 3-5! I don't think anyone had bothered to actually chase or actually do anything to try get these quicker. Asked for compensation as I'm now going to have to get the carpenter back another day due to their incompetence (which is going to cost me extra) and was told that wasn't possible. Honestly avoid. They are useless and unwilling to help!
5 years ago
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