Order process was effortless, tracking was great, then the products arrived. They were on a pallet far too small for the 30 sheets of 2440x1220 plasterboards and the 475kg of plaster and adhesive. This meant as it was been lifted on/off the lorry the plasterboards were all bending and the bottom one has 4 damaged areas where the straps were. I asked the delivery driver if there was a shortage on pallets and he told me this was one of the best he had seen. If products were better packed I would 100% recommend using BUILT to anyone with no caution or advise, now I'd recommend to associates but advise them to check quality of goods when delivered.