excellent service, cannot thank built enough for being so helpful and competitive on prices.I made a click and collect order and received a call from a colleague called richard evans, which i was asked if i was happy with my purchase and if i would need any more materials in which i did after several emails i simply asked for a possible discount on several items i needed and they did and delivered when said and on time. click and collect is made a breeze we need more of the builders merchants absolute excellent company and will shop again and recommend to family and friends