I did not receive an update for a week with the tracking information until I contacted customer service. Upon calling, I learned that my order was NEVER processed and the books were not available/in stock until the day I called. The call agent helped to take care of the order and I had asked for a manager to call me back with an update. I didn’t receive a call, but I did receive an email of the order update. I would have given 1 star but I did receive my order within 4 days so I give my experience 2 stars.
5 years ago
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